Shipping & Returns Policy
Shipping & Returns
UK – We offer free shipping nationwide.
ROW – All international orders will be subject to a €25 delivery charge.
We aim to despatch all general orders within 5 to 7 working days. However, we politely ask you to bear with us during times of high demand – including, but not limited to drop days, holidays and sales periods.
Naturally, you’ll have to wait a little longer to receive your customer orders – they’re handmade after all! Hence, we kindly ask for your patience for up to 14 working days.
Pre-ordered products will be subject to our usual shipping procedure; which means they’ll be dispatched 4 to 5 weeks after release day. If we experience any delays, we will inform you via email.
If you’re looking to return a product, your item must:
- be sent back within 14 days of the delivery date.
- be in its original, unused, unaltered and unwashed condition.
- have all original tags attached.
Please return your product to the following address:
Unit 2, Brook House, Old Wool Lane
All refunds and exchanges will be processed within 14 working days.
Unfortunately, we do not offer a free returns service at this moment in time.
For further assistance, please email: firstname.lastname@example.org